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US Insurance

Mendix for US Insurance Carriers: Claims, Portals & AI

Modernize claims, agent portals and policy servicing with Mendix for insurance. Add Altair AI for fraud, severity and underwriting risk. All of it sits on top of the core systems you already run, and first releases go live in 90 days.

Siemens Xcelerator partner Mendix Cloud · Altair RapidMiner Mendix Certified Partner 250+ AI Engineers
8
Mendix MVPs
300+
Enterprise apps in production
21 days
To a working proof of concept
90 days
To first release
The problem

Insurance challenges Mendix solves.

Carriers have strong core systems. What slows them down is everything around those systems: the manual handoffs, the portals and the workflows.

Slow claims cycles

Manual intake, rekeying and email approvals add days to every claim.

Rigid core systems

Every change to the policy or claims platform means a long vendor project.

Frustrated agents

Agents juggle several logins to quote, bind and service one customer.

High call volume

Policyholders call for things they could do themselves online.

Fraud leakage

Suspicious claims get spotted late, after the payment has gone out.

Paper-heavy underwriting

Submissions arrive as PDFs and emails, and underwriters re-type the data.

What we build

Insurance Claims Automation & Policy Apps on Mendix.

Mendix is Siemens' enterprise low-code platform. We use it to build insurance apps on top of Guidewire, Duck Creek or legacy cores, connected through APIs.

Claims

Claims Automation

From FNOL to settlement in one guided flow.

  • FNOL from web, mobile & call center
  • Rules-based triage & routing
  • Document capture & approvals
  • Adjuster mobile app
Distribution

Agent Portals

One portal for agents and brokers to do their work.

  • Quote, bind & endorse
  • Commission & book-of-business view
  • Submission status tracking
  • Single sign-on
Service

Policy Servicing

Handle service requests without the paper.

  • Endorsements & cancellations
  • Billing & payment changes
  • Automated renewals
  • Full audit trail
Altair AI

Underwriting AI & Risk Models.

Altair, now part of Siemens, adds the AI. We build models in Altair RapidMiner and show the scores inside the Mendix apps your adjusters and underwriters already use.

Underwriting risk scoring

Score new submissions for risk, so underwriters spend their time on the complex cases.
Explore Altair AI →

Claims fraud detection

Flag suspicious patterns at FNOL, before any payment goes out.
See risk & fraud AI →

Severity prediction

Predict claim severity early, so you can set reserves and assign the right adjuster.

Self-service

Customer Self-Service Portals.

Give policyholders a web and mobile experience that answers their questions without a phone call.

Mobile claims

Customers file a claim, upload photos and track status from their phone.

Policy & billing

Customers view documents, download ID cards and change payment details.

Guided service

Chat and guided forms handle common requests around the clock.

Outcomes

Results US Carriers Can Expect.

Typical improvements from Mendix and Altair AI insurance programs.

−45%
Claims cycle time — automated FNOL, triage and approvals.
4×
Faster claims review — AI scores send adjusters to the right claims first.
−30%
Fraud leakage — suspicious claims flagged before payment.
−40%
Call center volume — self-service portals handle routine requests.
11%
Loss ratio improvement — better underwriting risk scoring.
+19%
Subrogation recovery — recovery opportunities spotted earlier.

* Figures are up-to results from MXTechies insurance engagements. [Add source or client reference for each figure before publishing.]

Results

US Insurance Case Studies.

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Get started

Book a Free Demo.

See a working Mendix claims and portal app built for a US carrier. In 45 minutes, you get:

01

Live Demo

Claims intake, triage and an agent portal running end to end.

02

Your Use Case

We map the demo to your lines of business and core systems.

03

AI Fit Check

Where fraud, severity or underwriting models would pay off first.

04

90-Day Plan

A delivery roadmap that starts with a 21-day proof of concept.

FAQ

FAQ: Mendix for Insurance.

What is Mendix for insurance?

Mendix is Siemens' low-code platform for building insurance apps, such as claims workflows, agent portals and policy servicing, with visual models instead of hand-written code. Apps connect to your existing policy admin, billing and claims systems.

Does Mendix replace our core policy or claims system?

No. Mendix sits on top of core systems like Guidewire, Duck Creek or a legacy mainframe, and adds the workflows, portals and mobile apps they lack. Your core system stays the system of record.

How does insurance claims automation work on Mendix?

Mendix captures FNOL from any channel, routes each claim by type and severity, and automates document handling and approvals. Altair AI models add fraud and severity scores so adjusters focus on the claims that need them.

How long does a Mendix insurance project take?

Most first releases go live within 90 days. We start with a 21-day proof of concept on one use case, then give you a firm plan after the demo and discovery session.

Is Mendix secure enough for insurance data?

Mendix supports role-based access, audit trails, encryption and deployment to your own cloud or Mendix Cloud. We design each app around your security policies and state regulatory requirements.

Faster claims. Happier agents. Live in 90 days.

Talk to our Mendix and Altair AI architects today.