Web-Based Multi-Tenant Application for a Legal Firm

Legal operations multi-tenant app

WHAT WAS THE CHALLENGE?

Legal firms operating across 30+ countries faced critical issues:

Key challenges faced by a global legal firm
Dashboard to view all client-managed companies.
Digitalized legal processes.
View and manage documents in-app.
View and manage documents in-app.
APIs are published for customer use.
Application enabled for all required users/devices.

Why a New Approach Was Needed

To remain competitive, the firm required a robust digital solution that could

Offer real-time control and visibility

Support multiple tenants with unique needs

Enable seamless integration via APIs

Improve productivity through centralized workflows

Deliver consistent, secure access across regions

Why Mendix was the Right Choice

The low-code approach enabled

Integration

Rapid development and modular design

Low-code

Centralized management with flexible workflows

Scalability

Real-time editing and document sync with Syncfusion

Scalability

Secure token-based API access

Scalability

Built-in support for multiple languages

Scalability

Scalable deployment without performance lag

Technologies & Framework Used

Mendix
Skyslope
Duocircle
Okta
Kafka
Twilio

Why a New Approach Was Needed

Platform Stack and Architecture

Platform stack and architecture of the multi-tenant legal application

Multi-Tenant Web Application

Modular Page Rendering

Syncfusion Editor for document handling (DOCX, PDF, HTML)

Token-Based Authentication

Custom Workflow Engine

Global Language Support

Development Summary

Agent Onboarding

Project Duration 6 months

Transactions &

Agile methodology with iterative releases

Admin Services
                        & Notifications

Tools: Mendix, Syncfusion, API integrations

What We Deliverd

A Scalable Legal-Tech Platform Now Supports

100%

law firms and investment clients

400+

legal processes fully automated

30+

APIs integrated into client ecosystems

95%

legal operations digitized

24/7

Access across 5 continents, 24/7

Business Impact

85%

User adoption increased from 30% to 85%

60%

Reduction in time spent on document- related tasks

70%

Reduction in paper-based processing

80%

Clients actively using integrated APIs

Is Your Legal Workflow Ready for the Future

If your legal operations are still running on fragmented systems, it's time to modernize

01

Start with a

Proof of Concept

02

Scale with

Agile + Low-Code

03

Deliver securely, faster,

and smarter with Mendix