Modernizing Casino Compliance with a Secure, Scalable Web Application

Casino compliance web application dashboard with secure transaction monitoring

What Was the Challenge?

A leading U.S. casino operator faced multiple compliance and operational inefficiencies, including

Casino compliance challenges and unified platform workflow illustration
Manual player verification and data entry
Fragmented legacy systems on outdated Mendix versions
Incomplete CTR, SAR, and W9 reports
Poor hybrid app performance and slow data loading
Limited audit trail capabilities increase compliance risks

What We Delivered

A Centralized Compliance Platform That Includes

15+ reusable UI components

10+ custom report templates

Modernized UI with performance-focused backend

5+ critical audit and compliance workflows

Full migration from Mendix 7.x to 9.24.12

How the Solution Was Built

Core Technology Stack:

Platform

Platform

Mendix 9.24.12

Database

Database

PostgreSQL

Reporting

Reporting

Power BI & PlotlyJS

Reporting

Performance

Task Queue, Optimized Pagination

Authentication

Authentication

Azure AD (OIDC)

Integration

Integration

OCR for ID scanning, Microsoft Teams

Key Process Flow

  • Patron lookup and identity validation
  • Transaction monitoring and logging
  • Incident and suspicious activity reporting
  • Jackpot processing and W9 generation
  • CTR, SAR, and audit report generation

Modules Delivered

  • Patron Management
  • Transaction Log
  • Compliance Reporting (CTR, SAR)
  • Jackpot & W9 Module
  • Full Audit Trail
  • Admin Dashboard

Why a New Approach was Needed

To meet regulatory demands and streamline operations, the organization needed to

Casino compliance modernization goals and automation strategy
Automate patron identity verification
Consolidate all compliance workflows under one secure platform
Improve app performance and data processing speed
Enable full audit trails and advanced reporting
Support scalability, accessibility, and cross-device compatibility

Business Impact

60%

Improvement in processing speed

80%

Reduction in manual data entry

90%

Reduction in compliance risk

100%

improvement in reporting capabilities

70%

increase in overall operational efficiency

Is Your Compliance Process Audit-Ready?

If your organization still relies on manual data entry, legacy tools, or incomplete reporting, now is the time to modernize.

01

Automate

compliance

02

Centralize

operations

03

Scale securely with

low- code technology