JLL LEAP: Modernizing Data Abstraction and Workflow Automation

A centralized, automated platform to manage, track, and monitor data abstraction requests across teams.

JLL LEAP data abstraction and workflow automation platform

WHAT WAS THE CHALLENGE?

JLL teams were handling large volumes of abstraction requests using manual, fragmented processes. This created delays, inconsistencies, and a lack of transparency across the workflow.

JLL LEAP: Challenges in Manual Data Workflows
High manual effort due to repetitive data entry
Limited visibility into request status and priorities
Slow and inaccurate data retrieval
Multiple systems are required to process a single request
No request-specific communication channel
Missing real-time notifications for updates or approvals
Manual and inconsistent reporting to stakeholders
Confusing user experience across different roles

Why Modernization Was Needed

JLL needed a single, standardized system to streamline the entire abstraction lifecycle—from request
creation to data review, approval, and reporting.

Centralized request submission and tracking

Automated workflow routing and approvals

Advanced search and filtering for fast data access

Integrated document storage (DSS, DealSumm)

Real-time notifications (email + in-app)growth

Consistent UI/UX across user roles

Detailed audit trails for compliance

Performance dashboards and scheduled reports

JLL LEAP tech stack overview

Technology Stack

Mendix Low-Code Platform

PostgreSQL Database

Okta SSO Integration

Role-based Access Control

In-App + Email Notification Engine

Reporting Dashboards (Mendix)

Integrations with DSS & DealSumm

Modules Delivered

  • Request Submission & Tracking
  • Workflow Automation (Review → Abstract → Approve)
  • Advanced Search (Request ID, Property, Date, etc.)
  • Data Integrity Review Module
  • Request-Specific Internal Chat
  • In-App & Email Notifications
  • Audit Trail for All User Actions
  • Admin Configuration Console
  • Dashboard Reporting & Scheduled Exports

Use Case Coverage

  • Data Abstraction Request Creation
  • Multi-Stage Review & Approval Routing
  • Document Upload & Validation
  • Real-Time Request Monitoring
  • Performance Dashboards & Reporting
  • Archival & Audit Compliance Tracking

What We Delivered

A secure, scalable, end-to-end platform that centralizes the entire data abstraction process.

JLL LEAP: automated workflows and integrated platform
Process streamlined across all user roles
100% digital request lifecycle
Fully automated routing and approval flows
Over 100 workflow rules automated
Unified user experience for all teams
Integration with internal document systems
Complete audit logging for compliance

Customer Benefits

JLL LEAP customer benefits

Centralized workflow for all abstraction requests

Faster and more accurate data processing

Reduced manual effort across teams

Improved data visibility and transparency

Stronger security with Okta SSO

Better communication through request-specific chat

Automated scheduled reporting

Consistent UX improves user adoption

Business Impact and KPIs

Global process consistency achieved across all regions

60%

reduction in manual effort

50%

faster data retrieval

90%

improvement in process visibility

70%

fewer errors due to automated routing

95%

accuracy in data integrity checks

80%

reduction in reporting delays

98%

audit compliance through full traceability

Is Your Data Abstraction Process Audit-Ready?

If your teams still rely on manual steps or fragmented tools, now is the time to modernize.

01

Automate

Cut manual work with streamlined workflows and instant alerts.

02

Centralize

Manage all requests, documents, and reviews in one place.

03

Secure & Compliant

Ensure data integrity with SSO, role-based access, and audit trails.