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Dealers don’t always have a perfect internet connection, and they shouldn’t lose an order because of it. A global electrical and electronics manufacturer saw dealers struggle with dropped connections, a complicated order process and products spread across several business units. MXTechies improved its Mendix dealer ordering portal so orders work offline, reorders take seconds and the right schemes show up at the right time.
A dealer ordering portal lets dealers browse products, see schemes and place orders with a manufacturer. In this project, the solution makes dealer ordering faster and more reliable. The Mendix app saves orders placed offline and syncs them automatically when the connection returns, simplifies order submission, groups products by business unit, shows each dealer’s top 10 most-ordered products for quick reordering, displays linked schemes and their benefits, supports multiple billing addresses and adds favourites with a wishlist.
- Client
- A global electrical and electronics manufacturer, India operations
- Users
- Dealers and distributors
- Offline support
- Orders placed offline sync automatically when back online
- Quick reorder
- Top 10 frequently purchased products on the New Order page
- Scheme visibility
- Linked schemes and benefits shown while ordering
- Delivered by
- MXTechies, Mendix Certified Partner and Siemens Certified Partner
The challenge
Dealers ran into friction every time they ordered:
- Connectivity issues: poor internet could interrupt order placement.
- Complex submission: placing an order took too many steps.
- Products across business units: finding the right product across different business units was hard.
- Slow reordering: locating frequently bought products took time.
- Hidden schemes: dealers couldn’t easily see which schemes applied.
- Address and favourites hassle: managing several billing addresses and favourite products was time-consuming.
The solution
MXTechies implemented a user-friendly order management experience on Mendix. Orders placed without a connection are stored and synced automatically once a stable connection is back. The order flow is simplified, and products are organised by business unit so dealers can find them faster.
The New Order page puts each dealer’s top 10 frequently purchased products front and centre, shows linked schemes and their benefits, and supports multiple billing addresses. A favourite icon and wishlist give one-tap access to preferred products. Scheme details come from the company’s dealer scheme management portal.
Key features
01Offline order sync
- For dealers
- Orders are saved offline and sent automatically when back online.
02Simplified order submission
- For dealers
- Fewer steps to place an order.
03Products by business unit
- For dealers
- Products are grouped so they’re easy to find.
04Top 10 quick reorder
- For dealers
- Most-bought products are one tap away.
05Linked schemes and benefits
- For dealers
- Dealers see applicable schemes while ordering.
06Multiple billing addresses
- For dealers
- Choose the right billing address per order.
07Favourites and wishlist
- For dealers
- Save preferred products for quick access.
How it works
- OpenThe dealer opens the New Order page.
- Pick fastThe top 10 frequently purchased products and favourites are ready to add.
- Browse by business unitOther products are grouped by business unit.
- Check schemesLinked schemes and their benefits show alongside the products.
- Choose billingThe dealer selects the right billing address.
- SubmitThe order is placed, or saved offline and synced automatically when the connection returns.
Thinking about a mobile or offline app of your own? See our Mendix app development services.
Outcomes
- No lost orders: offline orders sync automatically.
- Faster ordering: quick reorder, favourites and a simpler flow cut effort.
- Easier product discovery: business-unit grouping helps dealers find what they need.
- Better scheme uptake: dealers see the schemes and benefits that apply.
- Happier dealers: a smoother experience every time they order.
Why build this on Mendix
- Offline-capable apps: Mendix supports apps that keep working when the connection drops.
- Connected to schemes: the portal shows schemes from the scheme management app.
- Easy to evolve: new ordering features ship in short releases.
Who this is for
Manufacturers and brands that sell through dealers and distributors, especially in regions with patchy connectivity, many product lines and active trade schemes.
Frequently asked questions
What is a dealer ordering portal?
An app where dealers and distributors browse products, see schemes and place orders with the manufacturer.
Can dealers place orders offline?
Yes. Orders placed without a connection are saved and synced automatically when a stable connection returns.
How does quick reorder work?
The New Order page shows each dealer’s top 10 frequently purchased products for fast reordering.
Can dealers see schemes while ordering?
Yes. Linked schemes and their benefits are shown on the order page.
Does it support multiple billing addresses?
Yes. Dealers can choose from multiple billing addresses when placing an order.
About MXTechies
MXTechies is a Mendix Certified Partner and Siemens Certified Partner with delivery teams in India, the USA and the UAE. We build enterprise apps on Mendix, the low-code platform from Siemens, for manufacturing, banking, real estate and retail. See more of our case studies.
Last updated October 2026
Every order placed, even when the signal drops.
No signal? No problem. Orders sync the moment you’re back online.